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General

Privacy Policy

Fundación Bancaria Caixa d'Estalvis i Pensions de Barcelona, "la Caixa" (hereinafter Fundación Bancaria "la Caixa") is the owner of this website or of the website you have accessed.

Access to the portal or to any of the websites of Fundación Bancaria "la Caixa" (hereinafter, "the Website") and to the information it contains entails acceptance of the conditions set out in this legal notice (hereinafter "Legal Notice and Privacy Policy"). We therefore recommend that you carefully read its contents if you wish to access and make use of any information or services that may be offered through this portal.

Validity of the information and content

The information contained in these pages is current as of the date of the last update.

These conditions are those in force since their last update. Fundación Bancaria "la Caixa" reserves the right to modify them at any time, in which case they will come into force as soon as they are published and will be applicable to all users of the Website from that date.

The contents of the Website, in particular the information and advertising references, if any, unless expressly stated otherwise, do not constitute any kind of binding offer. Fundación Bancaria "la Caixa" reserves the right to introduce modifications or to partially or totally omit the current contents when deemed appropriate, as well as to prevent or restrict access on a temporary or permanent basis.

Fundación Bancaria "la Caixa" may include third-party content and links to third-party websites on any of its internet pages, always with the authorisation of their owners, such as social media and other information. In none of these cases is Fundación Bancaria "la Caixa" liable for the pages or contents of third parties, or for the operation or availability thereof.

The Website may allow users to enter content. Fundación Bancaria "la Caixa" reserves the right not to publish, to remove or eliminate any content it considers incorrect, inaccurate or contrary to this Legal Notice and Privacy Policy.

Users may not include on the Website content referring to religious beliefs or political ideas (including statements and symbols of political parties and religious organisations), or content that is antisocial or offensive to cultural or religious values, provocative, derogatory, violent, obscene, sexual and/or by groups that are not socially acceptable or are illegal, as well as any other that may offend others, violate fundamental rights and public freedoms recognised by applicable regulations and/or those established in the legislation on the rights of consumers and users, on the protection of children and young people, that constitute or imply an interference with the personal or family privacy of natural persons or violate the right to honour of third parties or of the confidentiality of communications. In any case, users will be solely responsible for the opinions issued as well as for the truthfulness, accuracy and/or legality thereof.

The inclusion of content subject to copyright and image rights is conditional upon the user having sufficient authority and obtaining the necessary permission for the content to be used, both by him/herself and by other users, under the terms of this Legal Notice and Privacy Policy, and providing its use does not infringe any legal provision, contract, right or property of third parties, or in any way involve unfair competition.

Consequently, by including content on the Website it will be understood that the user carrying this out has the aforementioned legitimacy.

Privacy policy and data protection

Fundación Bancaria "la Caixa" fully complies with current legislation on the protection of personal data and with the confidentiality commitments inherent in its activity.

Fundación Bancaria "la Caixa" has adopted the necessary technical measures to maintain the required level of security, depending on the nature of the personal data processed and the circumstances of the processing, in order to prevent the alteration, loss, unauthorised processing or access to these data, as far as possible and always in accordance with the state of technology.

When users are requested to fill in a form in which personal data is collected, they will be informed of the identity and data of the data controller and the data protection officer, of the purposes and legal basis of the data recipients, if any, for processing the data, of international data transfers, where applicable, the time limits for keeping the data and the user's entitlement to exercise his or her rights of access, rectification, erasure, portability, limitation and/or opposition to processing, the right to lodge a complaint with the supervisory authority and the existence of automated decisions, where applicable. The personal data collected will only be processed and/or passed on for the expressed purpose, and always with the user's consent.

For more information on privacy guarantees, users can contact our Data Protection Officer at the following address: Avenida Diagonal 621 - 629, 08028 Barcelona Spain, or at dpd@fundacionlacaixa.org.

To ensure the information contained in our files is always up to date and free from error, we ask our users to inform us as soon as possible of any changes or corrections to their personal data.

Cookie policy

The websites of Fundación Bancaria "la Caixa" use cookies, which are small data files that are stored on the user's computer and which may allow our systems to remember characteristics or preferences when browsing our internet pages that may be used to customise access to these pages on successive visits, make browsing more secure, to gather statistical information on the browsing carried out or determine user preferences.

The cookie policy of Fundación Bancaria "la Caixa" is subject to the EU and Spanish regulations in force on the processing of personal data and the protection of privacy in the electronic communications sector. By virtue thereof, Fundación Bancaria "la Caixa" will inform you of the cookies it uses on each of its websites (https://obrasociallacaixa.org/en/politica-de-cookies) and, where necessary, request your consent to their use.

These cookies are not invasive or harmful, nor do they contain personal data, since their only function is to personalise your browsing in the way expressed above.

Mobile portals and geolocation

Some of the internet pages of Fundación Bancaria "la Caixa" are adapted for use on mobile devices, so the presentation and content of the different mobile applications may not coincide or be exactly the same as those of the portal or the different websites.

Also, some of the internet pages or applications may have geolocation functions in order to determine, when enabled by the user, the location of the device at any given time. In this way, you will be able to access the services requiring geolocation that are provided by Fundación Bancaria "la Caixa".

Access to these services requires users to enable the geolocation function on their mobile device, which can be disabled at any time.

Intellectual and industrial copyright

The portal and websites of Fundación Bancaria "la Caixa", their pages and the information or elements contained therein include texts, documents, photographs, drawings, graphic representations, databases and computer programs, as well as logos, trademarks, trade names and other distinctive signs protected by intellectual or industrial property rights, owned by or lawfully licensed to Fundación Bancaria "la Caixa" or the companies in its Group.

Fundación Bancaria "la Caixa" does not provide any guarantee whatsoever regarding the lawfulness or legality of the information or elements contained on the internet pages of Fundación Bancaria "la Caixa" when neither the latter nor the companies in its Group are the owners thereof.

Prohibited and permitted use

Any kind of exploitation of the aforementioned works, creations or distinctive signs is prohibited, including any type of reproduction, distribution, transfer to third parties, public communication or transformation, using any type of support or medium, without the prior and express authorization of their respective owners. Failure to comply with this prohibition may constitute an infringement punishable by law.

However, users may, at their own risk, download or make copies of such elements exclusively for personal use, provided they do not infringe the intellectual or industrial copyright held by Fundación Bancaria "la Caixa". In particular, users may not alter, modify or delete these elements in whole or in part. Under no circumstances will this imply authorisation or a license regarding the ownership rights of Fundación Bancaria "la Caixa" or those of the companies in its Group.

It is forbidden to establish links, or hyperlinks, from portals or third-party websites to the internet pages of Fundación Bancaria "la Caixa" other than the home page of its website, accessible at the URL address (http://www.obrasociallacaixa.org/), or any page that may replace it in the future, or to present its internet pages or the information contained therein using frames, distinctive signs, trademarks or company or commercial names of another person, company or entity, unless expressly authorised by Fundación Bancaria "la Caixa".

Liability

Fundación Bancaria "la Caixa" does not guarantee continuous access to or the correct viewing, downloading or use of the elements or information contained on its internet pages, which may be impeded, hindered or interrupted by factors or circumstances beyond its control.

Fundación Bancaria "la Caixa" is not responsible for information or other content contained on third-party spaces or websites accessible from the internet pages of Fundación Bancaria "la Caixa" by means of links or hyperlinks, or for information or other content contained on third-party spaces or websites from which its website or any of its internet pages are accessed by means of links or hyperlinks, or for information or content of any third-party website presented using the appearance or distinctive signs of Fundación Bancaria "la Caixa", unless expressly authorised by the latter.

Fundación Bancaria "la Caixa" and its information providers as third parties assume no liability whatsoever in relation to the information, content of any kind, products or services offered or provided through Fundación Bancaria "la Caixa" websites by third parties or entities, even if they belong to the same Group, and, in particular, for any damages of any kind that may arise as a result of the following: (i) absence of or deficiencies in the information provided to users or in its truthfulness, accuracy or sufficiency; (ii) non-compliance or defective or late performance of pre-contractual contracts or relationships; (iii) non-compliance of the obligations incumbent on information society service providers; (iv) infringement of the rights of consumers and users; (v) infringement of intellectual and industrial property rights; (vi) infringement of the right to data protection, of professional secrecy and of the rights to honour, personal and family privacy and the image of individuals; (vii) in general, non-compliance of any applicable laws, customs or codes of conduct; and (viii) any decision taken that relies on the information provided through this Website.

Neither Fundación Bancaria "la Caixa" nor the information providers as third parties assume any liability whatsoever for any damages, losses, claims or expenses incurred by: (i) interferences, interruptions, failures, omissions, telephone breakdowns, delays, blockages or disconnections in the operation of the electronic system, caused by deficiencies, overloads or errors in telecommunications lines and networks, or by any other cause beyond their control; (ii) unlawful interference through the use of malicious software of any kind and through any medium, such as computer viruses or any other means; (iii) improper or inappropriate use of the internet pages of Fundación Bancaria "la Caixa"; (iv) security or browsing errors caused by malfunctioning of the browser or by the use of outdated versions thereof.

Fundación Bancaria "la Caixa" is not be liable for any possible discrepancies which may arise between the version published in its printed documents and the electronic version of the same published on its internet pages.

Applicable legislation

These conditions will be governed by Spanish law.